Returns & Exchanges
At DiamondBack Covers, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If your gear doesn't meet your expectations, we offer a straightforward return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select your preferred resolution.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, components, and instruction manuals are included.
Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing